The Ahoy Centre, Deptford

Privacy Statement and Notice

Privacy Statement

The AHOY Centre takes privacy and the protection of personal and sensitive information seriously. We have robust systems and measures in place to manage and protect all personal data. These measures include data encryption, up to date security software and controls to guard against unauthorized access, unlawful processing, accidental loss, damage or destruction.

Our Privacy notice explains how we use and protect your personal information, to show that we are adhering to the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA).

It also explains how we collect and use the personal information that you provide to us whether, in person, online or via phone, email, letter or other correspondence, this includes data from our website and sets out how The AHOY Centre uses and protects any information that you give us.

Privacy Notice

The AHOY Centre is a registered charity (Charity Number 1084122). Our core ethos is to provide rowing and sailing activities on the River Thames to disadvantaged children and young adults, to support them with their confidence and education.

The AHOY Centre is committed to protecting your privacy and right to confidentiality. We comply with UK GDPR, DPA and RYA requirements concerning confidentiality and information security standards.

This notice explains how we use any personal information we collect about you based on your relationship with The AHOY Centre, detailing how we collect data, how we store it, how we use it and protect it.

The UK GDPR and DPA require every organization that processes personal information to be registered with the Information Commissioner’s Office. Our registration number is 1084122. You can view our full Data Protection Policy online or request a copy of the policy by contacting us at:

Data Protection Lead

The AHOY Centre, Borthwick Street, Deptford, London, SE8 3JY

Telephone: 0208 691 7502

Email: [email protected]

Withdrawing consent

We will always ask your permission before using your image, video of you or story in material and media that The AHOY Centre produces. However, if you would like to withdraw your consent at any point it is your right to do so. To withdraw consent please contact our Data Protection lead as above.

How we collect information

We obtain personal information from you when you are referred or enquire about our services and activities, register for an event or program, apply to volunteer or work with us, send or receive an email, via a telephone or mobile call, make a donation to us, ask a question about our services or otherwise provide us with your personal information.

Occasionally, we may obtain your personal information from third-party data suppliers only if they provide the appropriate evidence that you have agreed for your personal information to be shared with other organizations.

We gather non-identifiable general information from the use of our websites such as pages visited and areas that are of most interest to users. We use this information to improve our website and make it a better experience for everyone. For further information please see the cookies section below.

Service Users – Adults – the information we collect about you

If you are one of our beneficiaries, we will collect data from you and may share it with our fundraising team for marketing purposes. Legitimate interest, Consent, and Legal obligation currently constitute the lawful basis on which we collect personal information.

Service Users – Children

As a child service user, you are entitled to the same rights as adult service users. We collect the same type of information about you as we do from the adults, process it for the same reasons and hold your data in the same way. Your data is held with the consent of your parents/guardian and with your consent. Your details are kept securely with restricted access and handled with the greatest respect for privacy.

How we protect your information

We adopt appropriate data collection, storage, and processing practices, including the use of multifactor authentication for remote access, to safeguard your personal and transactional data from unauthorized access, alteration, disclosure, or destruction on our website and systems. We have security procedures, rules, and technical measures in place to protect your data. Your data will be kept in a secure environment with access restricted on a need-to-know basis. We don’t keep your data for longer than is required by law or necessary for the purpose for which it was obtained.

Employees – the information we collect about you

When you apply to work at The AHOY Centre, we will only use the information you give us to process your application and to monitor recruitment statistics. If we want to disclose information to someone outside The AHOY Centre – for example, if we need a reference, or need to get a criminal record check from the Disclosure and Barring Service – we will make sure we tell you beforehand unless we are required to disclose this information by law.

Volunteers – what information we collect about you

As appropriate for a volunteer role, we may ask:

  • Emergency contact information
  • Mobile phone number
  • Contact details for referees
  • Your interests, experience, relevant qualifications
  • Your driving license records
  • Any previous convictions
  • Your DBS
  • Relevant medical conditions

Fundraising/Supporters – where we collect information about you

We collect information from you directly which you provide when you fill in any of our online or printed forms to make a donation, sign up to an event or buy a product. Sometimes, this information is collected by an organization working on our behalf, but we are responsible for your data at all times. We also collect information shared with us by independent organizations. These third parties will only share your information with us when you have given permission for them to do so.

Unsubscribing from fundraising communications

You can unsubscribe from fundraising communications via the button in the footer of our fundraising emails or by emailing [email protected].

Consent for under 16s

We are committed to protecting the privacy of the young people that engage with us through our website and at fundraising events. Our fundraising events also request specific information about the age of participants. Anyone under the age of 16 must obtain parental or guardian consent before participating in an event organized by The Ahoy Centre.

Your rights

Under the General Data Protection Regulation, which came into force on May 25th, 2018, you have the following rights:

  1. The right to access your personal information
  2. The right to edit and update your personal information
  3. The right to request to have your personal information deleted
  4. The right to restrict processing of your personal information
  5. The right to object to the processing of your personal information
  6. The right to lodge a complaint with a supervisory authority

Changes to the Policy

This policy is correct as of July 2023. We will regularly review and update this Privacy and Data Protection Statement and will update, modify, add or remove sections at our discretion and in response to relevant changes in legislation.

We will notify you of any changes, either via e-mail or through an announcement on our website and your continued use of our website, any of our services and/or the continued provision of personal information after we have posted the changes to these terms, will be taken to mean you are in agreement with those changes.

How to complain

We expect to be able to resolve any complaints that you might have concerning our use of your information. Please write to us or call us at:

Data Protection Lead

The AHOY Centre, Borthwick Street, Deptford, London, SE8 3JY

Telephone: 0208 691 7502

Email: [email protected]

Do you need extra help?

If you would like this notice in another format (for example audio, large print, braille), please contact us as above.


The AHOY Centre website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.